What is Workato ?

Workato Helps you automate business workflows across cloud apps, on-premise apps and employees, e.g. automate quote to cash business processes which may involve multiple apps

The average enterprise uses over 1000 different apps. These frequently include both cloud-based and on-premise applications. In addition, personal and business productivity applications such as chat, social media, calendering, and the like are a key part of daily work and data from these is often unintegrated with other business data.

Without automated integration, organizations cannot leverage the full power of data in their multiple applications, re-enter data multiple times across applications, constantly context-switch across applications to accomplish tasks, and so on.

Automated integration solves the problem of data silos and manual workflows. But if you are going to automate transactions that span applications, then these processes must be reliable, secure, and manageable. Business and IT users need visibility into the running integrations and the capability to take appropriate action if an error or exception occurs.

A viable integration solution must be able to handle the complexities of real-world problems. Real-world integration problems often require more than just transporting single data objects across applications. They may require multi-step processes with business logic, workflow capabilities, one-to-many or many-to-one data mappings, and other such challenges. Many applications are also customized to the preferences of a particular business, and integrations must be able to handle these customizations since they are a part of the organization’s business processes.

Some of the issues we see with integration solutions today:

• Powerful integration products are oriented toward technical users, while citizen integrator products sacrifice capability for usability

• Citizen integrator products need to be enterprise-grade in terms of reliability, scalability and security

• Adding new, complex integrations can involve long implementation times spanning months, while new apps are coming online much faster than that

• Integration platform products are relatively high cost, sometimes costing more than the applications being connected

• IT needs visibility into the integration processes. Where necessary, it should be possible for IT and business users to collaborate to create and manage integration solutions.

Workato addresses these issues with an enterprise-class integration tool that can be governed and monitored by IT, but with the ease of use and low barrier to entry expected from consumer applications